October 2007 - Posts
Once again, a thank you for all who attended and interacted with us at Conversations. The event wouldn't have been the same without your participation. And what participation it was! "Traditionally" there has been some attrition in attendance on that
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Well! Right now I can barely touch my hands together because my pecs hurt so much from the 5-person 120-lap marathon at Xtreme Indoor Karting . I had the fastest lap time on my team! (I also wiped out twice and pretty much doomed us to last place within
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We're off and running with a great conference. To steal from TV Guide, here's a quick list of Cheers and Jeers: Cheers for the industry forums -- all reports are that everyone who went really found these valuable. These sessions had very specific topics
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Yup, here it is. Several months of planning come to a head starting this afternoon, as Conversations 2007 officially gets underway. If you're in the customer care or mobile industry and you're not attending, then you don't know what you're missing! But
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Much has been made about the emergence of social technologies, it's easy to shrug it off and say yeah, yeah, sure, and I bet North Korea will actually disable its nuclear facilities. And yet, I think we're all waking up to the power of these social networks and shared soapboxes. It's amazing how the Web is becoming a cross between a democracy and a meritocracy. If you make positive contributions, you will be recognized for it -- from Amazon to eBay, whether it be karma points, 4 out of 5 stars, or any point-based moderation system.
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I just finished editing all of the Care abstracts going into this year's Conversations program. I'm quite pleased with the lineup that we've scheduled -- everything from in-depth technical sessions on robust parsing and SpeakFreely deployments to higher
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