Did you catch the double entendre in the subject? To tell you what's next for our Conversations planning, I must tell you that "What's Next" is the end result of our planning committee's work on choosing a theme for the event.
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There are entire sites devoted to customer service, or the lack thereof. I can't -- and won't -- compete with them. However, from time to time there's an interesting flare up of customers due to poor service... And sometimes, they're downright funny.
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Just this week we made some changes to the site's front page to help distinguish between Conversations and Conversations Mobile. This is always an interesting internal debate here -- do you separate these events or present them as a unified conference? Because the true answer is in between.
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